Financial Policies
Our patients understand that in order to deliver optimum dentistry, we must maintain our office on sound business principles. Therefore, we inform our patients of our financial policies at the very beginning of our relationship to avoid any misunderstandings.
We accept major credit cards and personal checks. Payment for the examination appointment is due at the time the services are rendered. Extended payment plans are available for qualified individuals for subsequent treatment.
Our financial policies are as follows:
- Treatment plans are presented to all patients before any work begins. We consult with our patients so that there is full understanding of the procedures by which treatment is rendered. The costs and the time required to perform the services is also discussed. If at any time it is necessary to change the treatment plan and additional charges or credits are applicable, this is explained to the patient and agreed to before the services are rendered.
- Financial arrangements are not made based on insurance reimbursement. However, we are pleased to bill your insurance carrier for you and have them reimburse you directly. In comprehensive treatment we offer a 4% discount when payment is made in full by cash or personal check before treatment is started.
- Payment own in full for prosthetic restorations is required before the delivery appointment. The fees quoted apply only to services performed in our office and do not apply to services provided by other health care professionals associated with your treatment.
Office Policies
Our patients can expect from us:
- A high degree of professional skill and ability.
- comprehensive examination, diagnosis and explanation of our findings.
- The development of treatment alternatives and an explanation of the costs and benefits of each so each patient can make an informed decision in selecting treatment that is most appropriate to his or her individual needs, means, and desires.
- Integrity to perform all services to the best of our knowledge and ability.
- That we studiously keep abreast of progress in dental sciences.
In return we expect from our patients the following.
- Your cooperation in making and keeping appointments. Should it be necessary to change an appointment, we require at least 48 hours notice. We do make a nominal charge for missed appointments, but it is never our wish to do so.
- Your health and comfort are our primary concerns. Please let us know of any condition requiring special attention of any changes in your health during treatment.
- If any problem should arise, at any time, please inform the Doctor, Office Manager, or an appropriate staff member so we may have the opportunity to resolve the matter.